Emergencia
Si necesita asistencia médica o policial inmediata, llame al nº 112.
Si tras el delito no dispone de alojamiento, póngase en contacto con la APAV o, después de las 18.00 horas, contacte directamente con la Línea Nacional de Emergencia Social a través del nº 144.
Tener apoyo de la embajada/ consulado del país del que es nacional
Algunos tipos de apoyo solamente se los puede proporcionar la embajada o consulado del país correspondiente a la nacionalidad de la víctima, tales como:
Emisión de un salvoconducto (autorización para viajar en caso de pérdida o sustracción del pasaporte o documento nacional de identidad);
Diligencias para el transporte del cuerpo de las víctimas de homicidio al país de residencia;
Emisión de duplicado de documentos;
Pago de viajes de regreso (en algunas circunstancias);
Si es usted ciudadano portugués y ha sido víctima de un delito en otro país, busque los contactos telefónicos del consulado o embajada de Portugal en la siguiente página: http://www.secomunidades.pt
Si es usted ciudadano extranjero o ha sido víctima de un delito en Portugal, busque los contactos telefónicos del consulado o embajada de su país en la siguiente página: http://www.portugal.gov.pt
Línea de Traducción Telefónica
La Línea de Traducción Telefónica es un servicio que el ACM (Alto Comisionado para las Migraciones) pone a su disposición, para permitir que los ciudadanos extranjeros que no dominan la lengua portuguesa se puedan comunicar con las diferentes instituciones a las que quieren acceder (hospitales, policía, entre otros).
Nº de Contacto telefónico: 808 257 257 ó 218 106 191
Horario: todos los días laborables entre las 9.00 y las 19.00 horas
Instituciones de Apoyo a la Víctima en Europa:
Otras organizaciones de apoyo a la víctima en Europa
Irish Tourist Assistance Service (ITAS)
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1a Grand Canal Street Lower Dublin
00 353 1 6610562
Commission for the Support of Victims of Delito
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51 St. Stephens Green Dublin 2
00 353 1 6028681
Amsterdam Tourist Assistance Services (ATAS),
Barcelona
Apoyo a la víctima:
Austria Weisser Ring
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Nussdorfer Strasse 671090 Wien
(+43) 1 712 1405
Belgium Steunpunt Algemeen Welzijnswerk
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Diksmuidelaan 502600 Berchem
(+32) 3 366 15 40
Bulgaria SVCCC Foundation (Support victims of delito and combating corruption)
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ul Gen. Gurko 37 Sofia 1000
(+359) 2-9800262
Czech Republic Bily kruh bezpeci
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U Trojice 2150 00 Prague 5
(+420) 2 5731 7110
Denmark Victim Support Denmark
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Holsteinsgade 56, 1st floor, left side
DK-2100 Copenhagen O
(+45) 50 76 90 05
Estonia Victim Support
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Preesi 5/710320 Tallinn
(+372) 673 38 45
Finland Rikosuhripaivystys Suomessa
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Läntinen Brahenkatu 2510 Helsinki
(+358) 9 6123232
France Institut National d'Aide aux Victimes et de Médiation (Inavem)
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1, Rue du Pré Saint Gervais
93691 Pantin Cedex
(+33) 1 41 83 42 00
Germany Weisser Ring
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Weberstrasse 1655130 Mainz
(+49) 6131 830 30
Hungary Fehér Gyűrű Közhasznú Egyesület
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Szt.István krt.1H-1055 Budapest
(+36) 1 472 1161
Malta Victim Support Malta
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Dun Guzepp Gonzi Street
Tarxien TXN 1633
(+356) 2122 8333
Netherlands The Slachtofferhulp Nederland
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Pallas Athenedreef 273561 PE Utrecht
(+31 ) 30 2340116
Portugal Associação Portuguesa de Apoio à Vitima (APAV)
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Rua José Estêvão, 135 A
1150-201 Lisboa
(+351) 21 358 79 00
Republic of Ireland Delito Victims Helpline
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Harcourt Centre, Block 250-53 Harcourt RoadDublin 2
00 353 1 408 6118
Russia Soprotivlenie
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Bolshoi Vlasievsky pereulok 14191002 Moscow
(+7 499) 241 3733
Serbia Victimology Society of Serbia
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Dositejeva 1a 11000 Beograd
(+381) 11 303 4232
Slovakia Pomoc Obetiam Násilia
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PO Box 8382005 Bratislava 25
(+421) 2 5263 2496
Spain Favide
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Calle Jorge Juan 11
Puerta 2 46004 Valencia
00 34 96 192 3034
Sweden Brottsofferjourernas Riksförbund
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Bondegatan 40100 61 Stockholm
(+46) 8 664 88 00
Switzerland Weisser Ring/Anneau Blanc/Anello Bianco
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Dufourstr. 96 CHF-8008 Zürich
(+41) 444226565
United Kingdom Victim Support England and Wales
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Hallam House
50-60 Hallam Street London W1W 6JL
(+44) 207 268 0200
Victim Support Northern Ireland: Annsgate House
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70/74 Ann Street Belfast, BT1 4EH
(+44) 28 9024 4039
Victim Support Scotland
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15/23 Hardwell Close Edinburgh, EH8 9RX
(+44) 131 668 4486