Emergência
Se necessitar de assistência médica ou policial imediata, ligue para o nº 112.
Se após a ocorrência do crime ficar privado de alojamento, contacte a APAV ou, após as 18h, contacte diretamente a Linha Nacional de Emergência Social através do nº 144.
Ter apoio da embaixada/consulado do país de onde é nacional
Alguns tipos de apoio podem ser providenciados somente pela embaixada ou consulado do país correspondente à nacionalidade da vítima, tais como:
Emissão de um salvo-conduto (autorização para viajar no caso de perda ou subtração do passaporte ou bilhete de identidade)
Diligências para o transporte do corpo das vítimas de homicídio para o país de residência
Emissão de segunda via de documentos
Pagamento de viagens de regresso (em algumas circunstâncias)
Se for cidadão português e tiver sido vítima de crime em outro país, procure os contactos do consulado ou embaixada de Portugal na seguinte página: http://www.secomunidades.pt
Se for cidadão estrangeiro e tiver sido vítima de crime em Portugal, procure os contactos do consulado ou embaixada do país correspondente à sua nacionalidade na seguinte página: http://www.portugal.gov.pt
Linha de Tradução Telefónica
A Linha de Tradução Telefónica é um serviço disponibilizado pelo ACM (Alto Comissariado para as Migrações), a fim de possibilitar a comunicação entre cidadãos estrangeiros que não dominam a língua portuguesa e diferentes instituições a que queiram ter acesso (hospitais, polícia, dentre outros).
Nº de Contacto: 808 257 257 ou 218 106 191
Horário: todos os dias úteis entre as 09:00h e as 19:00h
Instituições de Apoio à Vítima na Europa:
Outras organizações de apoio à vítima na Europa
Irish Tourist Assistance Service (ITAS)
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1a Grand Canal Street Lower Dublin
00 353 1 6610562
Commission for the Support of Victims of Crime
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51 St. Stephens Green Dublin 2
00 353 1 6028681
Amsterdam Tourist Assistance Services (ATAS),
Barcelona
Apoio à vítima:
Austria Weisser Ring
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Nussdorfer Strasse 671090 Wien
(+43) 1 712 1405
Belgium Steunpunt Algemeen Welzijnswerk
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Diksmuidelaan 502600 Berchem
(+32) 3 366 15 40
Bulgaria SVCCC Foundation (Support victims of crime and combating corruption)
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ul Gen. Gurko 37 Sofia 1000
(+359) 2-9800262
Czech Republic Bily kruh bezpeci
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U Trojice 2150 00 Prague 5
(+420) 2 5731 7110
Denmark Victim Support Denmark
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Holsteinsgade 56, 1st floor, left side
DK-2100 Copenhagen O
(+45) 50 76 90 05
Estonia Victim Support
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Preesi 5/710320 Tallinn
(+372) 673 38 45
Finland Rikosuhripaivystys Suomessa
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Läntinen Brahenkatu 2510 Helsinki
(+358) 9 6123232
France Institut National d’Aide aux Victimes et de Médiation (Inavem)
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1, Rue du Pré Saint Gervais
93691 Pantin Cedex
(+33) 1 41 83 42 00
Germany Weisser Ring
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Weberstrasse 1655130 Mainz
(+49) 6131 830 30
Hungary Fehér Gyűrű Közhasznú Egyesület
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Szt.István krt.1H-1055 Budapest
(+36) 1 472 1161
Malta Victim Support Malta
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Dun Guzepp Gonzi Street
Tarxien TXN 1633
(+356) 2122 8333
Netherlands The Slachtofferhulp Nederland
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Pallas Athenedreef 273561 PE Utrecht
(+31 ) 30 2340116
Portugal Associação Portuguesa de Apoio à Vitima (APAV)
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Rua José Estêvão, 135 A
1150-201 Lisboa
(+351) 21 358 79 00
Republic of Ireland Crime Victims Helpline
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Harcourt Centre, Block 250-53 Harcourt RoadDublin 2
00 353 1 408 6118
Russia Soprotivlenie
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Bolshoi Vlasievsky pereulok 14191002 Moscow
(+7 499) 241 3733
Serbia Victimology Society of Serbia
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Dositejeva 1a 11000 Beograd
(+381) 11 303 4232
Slovakia Pomoc Obetiam Násilia
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PO Box 8382005 Bratislava 25
(+421) 2 5263 2496
Spain Favide
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Calle Jorge Juan 11
Puerta 246004 Valencia
00 34 96 192 3034
Sweden Brottsofferjourernas Riksförbund
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Bondegatan 40100 61 Stockholm
(+46) 8 664 88 00
Switzerland Weisser Ring/Anneau Blanc/Anello Bianco
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Dufourstr. 96 CHF-8008 Zürich
(+41) 444226565
United Kingdom Victim Support England and Wales
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Hallam House
50-60 Hallam Street London W1W 6JL
(+44) 207 268 0200
Victim Support Northern Ireland Annsgate House
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70/74 Ann Street Belfast, BT1 4EH
(+44) 28 9024 4039
Victim Support Scotland
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15/23 Hardwell Close Edinburgh, EH8 9RX
(+44) 131 668 4486