Project PROVICTIMS: The Role of Public Prosecution Services in Promoting the Rights of Victims is co-financed by the European Union’s Justice Programme (2014-2020) aims at improving the capacity of public prosecution services in addressing and ensuring the enjoyment of victims’ rights.

Public Prosecutors have far reaching powers within criminal proceedings which are accompanied by several responsibilities. One of these responsibilities is to act as guarantors of victims’ rights, particularly the right to information, the right to protection, the guarantee of an individual assessment and the right to access support service.

To achieve the projects’ main goal, several activities were planned. First, a thorough desk research and data analysis will be carried out in order to understand clearly what the role of prosecution services in the criminal proceedings is and in what way this role may affect victims’ rights. At this phase of the project, an online questionnaire will be created and disseminated among prosecution services and victim support organisations across the European Union, in order to assess how the aforementioned rights are being implemented in practice.  The information gathered will allow the research team to draft a final report which will, then, be disseminated, particularly among public prosecutors, through meetings between the partner organisations and the national Public Prosecution Services.

Alongside with these research activities, mutual learning experiences will take place, particularly during the workshops and technical visits. During the workshops and technical visits – one to be held in Bilbao, Spain, and the second one in Dublin, Ireland – the PROVICTIMS Team and other professionals will have not only the opportunity to share their knowledge and best practices, but also the chance to better understand different national realities and role of public prosecution in different legal contexts.

A final conference will be held in Lisbon. This event will bring together different professionals from the criminal justice system, as well as other who establish direct contact with victims in the aftermath of a crime, and will a space for debating the crucial role of prosecution services in upholding the rights of victims, alongside with the presentation of the project’s results.



During the implementation of PROVICTIMS and with its final results, the partnership aims at:

  • Increase the knowledge on the role of prosecution services in upholding victims’ right to information, to protection, to an individual assessment of their protection needs and to access support services;
  • Increase the capacityof public prosecutors to address issues related with the above mentioned rights;
  • Improve the cooperation between prosecution services and victim support services, highlighting the specific aspects where this cooperation may take place and how it shall be put into practice; and
  • Align judicial and administrative practice related to victims' rights with the relevant EU and national laws.


The Portuguese Association for Victim Support (APAV)

Founded in 1990, APAV is a non-profit and charitable organisation with the primary objective of providing free of charge and confidential support services to victims of crime, their families and friends. With a national coverage, APAV provides information on the rights of victims and the functioning of the criminal justice system, counselling and emotional, legal, psychological and social support. In order to do so APAV has 25 local and specialised services available to victims of all crimes, namely a National Network of 18 Victim Support Offices®; a Victim Support Helpline – 116006; a Network of Shelters for women victims of domestic violence and their children and the Centre for Shelter and Protection SUL for victims of trafficking in human beings; a Specialised Support Network to Families and Friends of Victims of Homicide; the CARE Specialised Support Network for Children and Youth Victims of Sexual Violence and a Support Network to Migrants and Victims of Discrimination.

APAV is an active member of several European and international Forums, like Victim Support Europe, the European Forum for Restorative Justice, the World Society of Victimology, the International Association for Volunteer Effort, the Fundamental Rights Agency Platform and the European Network Against Racism, and has a long standing experience in coordinating and implementing do-financed programs.

More information.

Centre of Investigation on Criminal Law and Criminal Sciences (CIDPCC) of the Faculty of Law of the University of Lisbon

The Centre of Investigation on Criminal Law and Criminal Sciences (CIDPCC) of the Faculty of Law of the University of Lisbon was established on March 2012. It was created to promote dialogue and reflection regarding the relations between legal science in the field of criminal law and other areas of knowledge and science. Its main aim is to raise discussion on new issues regarding criminal liability and criminal policy, such as neuroscience, psychology, mathematics, the theory of society, the theory of language and the theory of action. At the same time, the Centre wishes to have a social enrolment, in order to put into practice its scientific conclusions.

Currently, the Centre is composed by eleven integrated researchers and thirty-two non-integrated researchers with a background on a variety of scientific areas, such as Law, Medicine, Political Science, Psychology or Mathematics, which reflects the interdisciplinary nature of the Centre's project.

The CIDPCC is housed by the Faculty of Law of the University of Lisbon, a Faculty recognized by the quality and merit of its teaching staff, both at degree and post-degree levels.

Every year, both the CIDPCC and the Faculty of Law organize conferences on current issues and legal reforms and they also establish partnerships with other institutions, ensuring the legal education at the Portuguese Military Academy, for example.

More information.

Office of the Attorney General (PGR)

The Prosecutor General’s Office is the highest body of the Portuguese Public Prosecution Service. Its seat is in Lisbon and it coordinates each and every activity carried out by the Public Prosecution Service at national level.

Within the national legislative framework, the Public Prosecution Service is provided with powers to carry out the prosecution and, in that capacity, it is equally incumbent upon it to ensure the strict upholding of the law with a view to promoting the rights of victims of all crimes.

This functional role, apart from what is established in the Criminal Procedure Code, further entails a particular attention to what is enshrined in the special law on the protection of victims of domestic violence, in the Standing of Victims of all crimes and in the Witness Protection Law.

In this regard, risk assessment of victims of all crimes, but especially of particularly vulnerable victims, takes on a fundamental importance. Furthermore, victims of crime have the right to information in all of its practical aspects, with emphasis being placed on the implementation of the right to be assisted in every procedural step, including the right to legal advice, through the ex officio appointment of a lawyer.

The Prosecutor General’s Office is deeply interested in the results of the Project PROVICTIMS:, seeing that it shall represent a scientific support underpinned by a joint and diversified analysis encompassing a wide range of expert knowledge where the role of the judiciary, of the academy and of NGOs providing protection to victims stands out, not only from a national perspective, but also and fundamentally that which stems from the participation of partners from other countries.

We are convinced that the results achieved shall bring added value to the difficult task of better protecting all victims of crime.

More information.

White Circle Croatia

White Circle Croatia Association was established in April 2011 as a non-governmental, non-profit and non-political organization with residence in Split, Ljudevita Posavskog 14.

The main objective of the association is the protection of victims of criminal offences and delicts with elements of violence regardless of victims’ age and sex.

White Circle Croatia provides victims with legal, psychosocial and emotional support, carries out individual treatments with victims to reduce secondary victimization, educational workshops to empower victims, psychosocial treatment for perpetuators of domestic violence outside of health care institutions, cooperates with institutions with the purpose to improve victim's position and implements projects for preventing violence among children and young people.

White Circle Croatia Association as a provider of assistance to victims of all forms of violence, regardless of gender and age, launched a free SOS line for victims of violence (0800 63 29) with the aim of providing legal aid and psychosocial support to all citizens in the Republic of Croatia.

In its work, the Association engages both professionals and volunteers. Our volunteers are mostly young people with a background in law.

Until now, the Association has cooperated with police, the Municipal and County State Attorney's Office, the Social Welfare Center in Split, Omiš and Zadar, the Criminal and Penalty Court in Split and local government bodies. The Association also cooperates with other civil society organizations and participates in discussions, educational workshops, round tables within the scope of the Association, also analyses normative practice and proposes new normative solutions.

White Circle Croatia is a full member of Victims Support Europe (VSE), which is the European umbrella organization for support victims and witnesses of criminal offenses established in 1990 by national organizations in Europe working with victims.

We are working with users/clients every working day from 7:00 to 15:00.

SOS HELP LINE: 0800 63 29

PHONE: -385 21/ 783 – 449

EMAIL: This email address is being protected from spambots. You need JavaScript enabled to view it.

More information.

The Irish Council For Civil Liberties (ICCL)

The Irish Council for Civil Liberties (ICCL) is an independent national human rights organisation, established in 1976, which campaigns for the advancement of human rights across a wide range of policy areas, including justice, equality and privacy. The protection of human rights in the criminal justice system is a primary focus of ICCL’s work, and over recent years we have been involved in a number of major European projects connected to the implementation of EU Procedural Rights Directives. We have also led an education and training project around the implementation of the Victims' Directive in Irish law through the Criminal Justice (Victims of Crime) Act 2017.

More information.

IRSE-EBI Association Institute for Social Reintegration of Euskadi

The IRSE is an entity that works in the social field from a restorative perspective since 1987, developing various services and public programs in the Autonomous Community of the Basque Country.

IRSE's activity began with the management of the Support Services for the Detained and Support Services for Reinsertion. Since 1991, it also manages the pioneer Victim Support Service of  the Basque Government (Servicio de Atención a la Víctima).

IRSE is currently developing 25 programs in five lines of work: Socio-educational Intervention, Protection, Juvenile Justice, Social Inclusion, and Socio-sanitary.

Since August 2018, IRSE manages the Restorative Justice Service of the Basque Government, the first restorative justice service in the intra-judicial environment in the adult field of Europe, and one of its main objectives is the implementation of Circles and Conferences as restorative tools in the intra-judicial criminal space.

More information.




The PROVICTIMS Kick-off meeting took place on the 14th and 15th of February in APAV’s head office in Lisbon. This meeting provided an opportunity for all partners to get to know each other’s work better and to plan the next project activities.

The importance and potential of PROVICTIMS was reinforced during the meeting which constituted the first step of this promising project.

 Picture 4 Kick off meeting Pb



Upcoming Activities PROVICTIMS


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