About the conference

The Conference ROAR: Challenges in providing support to victims of cybercrime will take place on the 3rd of November 2020 in the headquarters of Altice Portugal (Lisbon) as the final event of Project ROAR: Empowering victims of cybercrime.

By hosting this event, the Portuguese Association for Victim Support (APAV) and its partnership aim at presenting the results and outputs of Project ROAR but also at creating a knowledge-based space for the exchange of good practices and for pushing forward recommendations on how to enhance prevention on cybercrime and the support provided to its victims.

The Conference will gather civil society organisations, academia, industry, media, law enforcement agencies, judicial authorities and policy makers from across Europe, thus providing a unique opportunity to strengthen synergies and discuss multidisciplinary strategies to prevent and combat cybercrime, discussing current and future threats, challenges in investigating these crimes and in supporting victims.

The Conference programme is diverse not only in terms of speakers’ nationalities and background, but also in the types of sessions it foresees. In the Conference, besides the plenary sessions where key-note speakers will share their expertise on several matters related to cybercrime, participants will have the opportunity to register for different workshops in which relevant topics concerning the digital world will be discussed, such as online frauds and cyberstalking in the context of intimate relationships, among others, as well as prevention and mitigation measures through a multidisciplinary approach.

The range of topics within the Conference’s main theme and the diversity of session format is intended to encourage the active participation of those attending the Conference as the knowledge shared and produced will be in itself a positive result of the Project.

To organise this Conference, APAV is using its experience as an organisation which hosts similar events for almost 30 years but also on the inputs, ideas and suggestions of its partners in Project ROAR. You can learn more about the project and the partnership which made it happen here.

If you wish to attend the Conference ROAR, please register here.

If you have any question about the Conference or if you experience any technical issues when registering, please contact us to This email address is being protected from spambots. You need JavaScript enabled to view it..

The venue

The Conference ROAR: Challenges in providing support to victims of cybercrime will take place in Auditorium 2 (Auditório 2) of the headquarters of Altice Portugal (Lisbon).

Altice Portugal Headquarters

Address: Avenida Fontes Pereira de Melo 40, 4000-000 Lisboa

Contact: +351 21 500 2000

Website: telecom.pt

About the project


More than 50% of the world’s population is nowadays online and the number rises daily as one million people go online for their first time every day. In a progressively globalised and online world, the risk of falling victim to cybercrime is intensified. For that reason, it is estimated that at least a million people are victims of cybercrime daily, although many attacks go unnoticed.

Cybercrime has spread to all areas of crime and the attacks target not only people and property but also states, thereby undermining critical structures, the economy and, above all, security and cohesion of the entire social fabric.

Bearing in mind the relevance of the phenomenon and its complex and accelerated evolution, it is paramount to undertake combined action involving all stakeholders, thus bringing together knowledge and expertise of states, industry, media, law enforcement agencies, judicial authorities and civil society in the fight against cybercrime, focusing on prevention, mitigation of its effects and ensuring effective criminal investigations and specialised support to victims.

It was in this context that Project ROAR: Empowering victims of cybercrime came to life, which central objective was based on promoting reporting and improving the support and protection provided to the victims of cybercrime. To this end, the project sought to improve the understanding of the phenomenon and to foster cooperation among the various stakeholders in order to promote victim-sensitive investigations and establish specialised support services for cybercrime victims. Finally, the project also focused on the investigation of preventive measures and on raising awareness towards cybercrime among the public, professionals and policymakers.

The project

ROAR: Empowering victims of cybercrime is a two-year project co-funded by the Internal Security Fund – Police of the European Union and coordinated by the Portuguese Association for Victim Support (APAV), in partnership with the National Republican Guard, the Prosecutor General’s Office, Altice Portugal, ACTEDO Romania and Weisser Ring Germany.

The project’s specific objectives are:

  • To promote the prevention and reporting of cybercrime, the protection of victims and the access to specialised support services;
  • To contribute to a more comprehensive understanding of the phenomenon of cybercrime;
  • To promote the strengthening of multisectoral cooperation between victim support services, law enforcement agencies, judicial authorities, information technology companies and policymakers;
  • To define procedures and good practices to address the needs of victims of cybercrime, particularly victims of online sexual crimes;
  • To raise awareness among the general public about the risks of cyberspace and cybercrime, as well as to provide information for the adoption of protection and security strategies in the use of information technology and social networks;
  • To train professionals to provide specialised support to victims of cybercrime;
  • To create and implement a Pilot Network for Specialised Support to Victims of Cybercrime, focusing on online sexual crimes against children and youngsters.

The project’s activities

ROAR’s main activities include:

  • Organisation and participation of the various meetings with the stakeholders regarding cybercrime with exchange of expertise and experience;
  • Cross-border technical visits to learn about and import good practices;
  • Development of a Best Practices Manual to disseminate good practices;
  • Development of a Training Manual for specialised training of victim support officers;
  • Production of a Policy Paper outlining difficulties in criminal investigation and in supporting victims of cybercrime, with respective recommendations;
  • Holding of thematic workshops for law enforcement agencies and judicial authorities;
  • Holding of thematic workshops aimed at children and youngsters;
  • Dissemination of an awareness campaign;
  • Final Conference.

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